KVKK – Personal Data Protection Law – Turkey: HFÖ Sağlık Turizm Hizmetleri Ve Ticaret Limited Şirketi takes the highest possible security measures to ensure that your personal data is collected, stored and disclosed in accordance with the law and to protect your privacy.
Our goal; In accordance with Article 10 of Law No. 6698 on the Protection of Personal Data and in accordance with your satisfaction, we inform you in the most transparent way possible about the way in which your personal data are collected, the purposes of the treatment, the persons disclosed, the Legal basis and your rights. .
a) Responsible for treatment
In accordance with Law No. 6698 on Personal Data Protection (“Law No. 6698”), your personal data; As data controller, data is collected and processed by HFÖ Sağlık Turizm Hizmetleri Ve Ticaret Limited Şirketi (“COMPANY”) to the extent described below.
b) For what purpose are the personal data processed
Personal data in categories such as identity information, contact information, customer information, customer transaction information, transaction security information, legal business information and compliance and marketing sales information from parties such as customers, employees, prospects, employee candidates, business partners and suppliers of the company.
Your personal data collected;
– To be able to provide the COMPANY’s products and services, fulfill our obligations to you, organize records and documents, store information, reports, information, tax obligations and other requirements required by local and international legal regulations,
– Offer you advertising, promotions, benefits and other special services for sales and marketing activities to increase the quality of services and products.
– Manage infrastructure and business operations and adhere to internal policies and procedures, including those related to auditing, finance and accounting, billing and collections, computer systems, data hosting and websites, business continuity and records, document and print management.
– To communicate with you about the information processing requirements, the structure of your system, the need for information processing support services received and to provide you with the necessary information about these services and products,
– Conduct traffic measurements, statistical analysis, segmentation/profiling and CRM studies for commercial and marketing activities,
– Measuring and increasing customer satisfaction, complaint management, receiving your opinions and suggestions on new services and products, receiving your problem error reports, informing you about products and services, complaints and inquiries,
– Receiving your orders, carrying out your payment transactions, providing logistics cooperation with third parties and shipping products, suggesting products and services that may be of interest to you, online behavioral advertising and marketing, customer portfolio management, quality measurement and improvement service, communication, optimization , auditing, risk management and control, sales promotion, analysis, interest identification, scoring, profiling, marketing, sales, advertising, communication
– Comparative offer of products and / or services, modeling, studies and / or development of existing or new products for use in all types of products and services offered within the framework of the law and the relevant legislation regulating the works redacted. in the Articles of Association of the COMPANY, which is the subject of your disclosure of your personal data to the COMPANY,
– Compliance with the retention, reporting and disclosure obligations of official bodies, fulfillment of contractual requirements and compliance with the COMPANY’s legal obligations regarding the use of these services,
– In accordance with the purpose of defining and implementing the COMPANY’s commercial and business strategies; Management of financial operations, communications, market research activities and social responsibility, purchasing operations (demand, supply, valuation, ordering, budgeting, contract), internal system and application management operations, legal operations carried out by the COMPANY
– Compliance with applicable laws and regulatory obligations (including those outside your country of residence), including anti-money laundering and anti-terrorism laws, following due process and reviewing and evaluating government requests and government authorities (including those outside your country). of residence); and are treated in accordance with the conditions and purposes of processing personal data provided for in Articles 5 and 6 of Law No. 6698.
c) To whom and for what purpose the processed personal data may be transmitted
Your personal data collected; limited to the realization of the aforementioned purposes;
– To business partners, suppliers, shareholders of the COMPANY, Yıldız Holding and its affiliated companies,
– Tax Procedure Law, Social Security Institutions Law, Court of Audit, Anti-Money Laundering Law, Anti-Money Laundering Law, Turkish Commercial Code, Code of Obligations and other laws. to people or organizations commissioned by it,
– legally authorized public institutions and organizations, administrative authorities and judicial authorities,
– to foreign companies and subsidiaries,
– Natural or legal persons, institutions and organizations associated with the Program, with whom we receive services and cooperate in the comparison, analysis, evaluation, promotion of products/services and the fulfillment of the above purposes, institutions and Organizations we work with Agreement . Send the messages that we send to our customers and courier companies that deliver the orders with the number 6698. It can be transferred within the conditions and purposes of processing personal data established in Articles 8 and 9 of the Law .
ç) Method and legal basis for collecting personal data
Your personal data, such as: B. the COMPANY’s headquarters, requests made through contracted websites, other institutions to which we provide/receive support services, natural and/or legal persons processed in accordance with any type of law or contract, our website and mobile application, our call centers, our social media accounts, particularly in oral, written or electronic media or other channels that may be established in the future;
They are collected by the COMPANY for the above-mentioned purposes within the framework of the legal regulations as part of the execution of the contract.
d) Rights of the personal data holder pursuant to Article 11 of Law No. 6698
If you, as a personal data holder, submit your requests regarding your rights through the methods described below, the COMPANY will complete the request as quickly as possible and no later than thirty days, depending on the nature of the request. Up to ten pages of the answer will not be charged. A transaction fee of 1 Turkish Lira is charged for each page over ten pages. If the response to the request is provided on a recording medium such as CD or flash memory, the fee that may be charged by our company will not exceed the cost of the recording medium.
In this regard, the owners of personal data;
o know whether personal data is being processed or not,
o to request information about personal data if it has been processed,
o know the purpose of processing personal data and whether they are used in accordance with their purpose,
o Knowledge of the third parties to whom personal data is transmitted at home or abroad,
o To request the rectification of personal data in the event of incomplete or incorrect treatment and to request the notification of transactions carried out in this area to third parties to whom the personal data have been communicated,
o Request the deletion or destruction of personal data in the event that the reasons requiring their treatment disappear despite having been treated in accordance with the provisions of Law No. 6698 and other relevant laws, and request notification of the transaction carried out therein area to third parties to whom the personal data has been transmitted,
o Objection to the appearance of a result against the person himself through the analysis of the data processed exclusively by automated systems,
o In the event of loss of personal data due to unlawful treatment, you have the right to claim compensation for the damage.
You can address your request to exercise your above-mentioned rights in Turkish and in writing in accordance with Article 13, paragraph 1 of Law No. 6698 and Notice No. 30356 on the procedures and principles of application to the Controller of the treatment dated 03/10/2018 or in a registered email address (KEP), a secure electronic signature, a mobile signature or using the email address previously provided to the COMPANY and registered in our system. The applications only contain information about the applicant; information about other relatives and third parties cannot be obtained. THE COMPANY reserves the right to verify your identity before responding.
In your application;
a) your name, surname and, in the case of a written request, your signature,
b) for citizens of the Republic of Turkey, TR your identity number, your nationality if you are a foreigner, your passport number or your identity number if applicable,
c) your home or work address for notification,
ç) Your email address, telephone and fax number, if available, for notification,
d) your application topic,
If necessary, topic-related information and documents must be included and enclosed with the application.
Contact: info@eurohairclinic.com